Customer Testimonials

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    Excellent
    Based on 26 reviews
    Grace Gordon
    Grace Gordon
    February 2, 2024
    Highly recommend these guys. Following on from my initial call to CLEARSAFE KNOTWEED, James arrived at the arranged time. We walked the garden and he identified the plants and the knotweed. I felt relaxed in his company as even though very professional, his friendly demeanor made this company easy to talk to. The report was written up and a management plan put in place within a few days as promised. Massive thanks to you for taking the knotweed stress away from selling my house!
    Julie Edwards
    Julie Edwards
    February 1, 2024
    I can’t speak highly enough about the service we were given by Clearsafe. At short notice and working to our deadline, James explained how the system worked and patiently worked through my questions and concerns. We felt confident to go ahead with them. Within a week I had a detailed management plan and an insurance-backed, long term guarantee in my possession. I think that we made the best possible choice of contractor and would recommend Clearsafe without hesitation.
    Victoria Hicks
    Victoria Hicks
    February 1, 2024
    James went above and beyond supporting us in getting our mortgage accepted to proceed on a property, which had a significant amount of Knotweed on the neighbouring land. He worked with us and the builder to ensure we could proceed in the purchase. Also provided us with peace of mind. A true expert!
    Victoria Warwick
    Victoria Warwick
    January 31, 2024
    From the off, James was incredibly helpful and open with communication, making the process run extremely smoothly. The team communicated excellently with neighbours to explain the process and any possible restrictions. It was not only my property that benefited from James and the teams expertise. Would highly recommend.
    Ross Dixon
    Ross Dixon
    January 25, 2024
    Excellent customer service from James, very thorough, and detailed treatment plan. Thank you!
    Ceri Bater
    Ceri Bater
    July 11, 2023
    Very efficient,honest and proffessional service.Thanks for acting so promptly.
    Monica Caddy
    Monica Caddy
    April 27, 2023
    Incredibly knowledgeable and helpful. Went over and above in the advice and support I received. I would 100 % recommend these..
    Andy Fraser
    Andy Fraser
    January 9, 2023
    Absolutely the best customer service I've come across, James is so helpful and knowledgeable. Thanks.
    Erika Jones
    Erika Jones
    December 27, 2022
    Many thanks to James and his team. Excellent customer service, genuine advice given , if you have any doubts about Japanese knotweed give these a call.

    Dai Legge

    Contractor

    James understands the construction industry because he’s been one of us; his training service is particularly effective in getting site teams to understand the risks and controls and what they actually need to do onsite. Where time and ‘thinking outside of the box’ is often a critical factor, Clearsafe have proven time and again to be valuable assets and have become our only Knotweed contractor.

    Dan Madge

    Developer

    Having used various Knotweed contractors in the course of my career, using Clearsafe Knotweed to produce and implement treatment plans has been an absolute blessing. They’re really flexible and knowledgeable, especially around the planning and development process. Now that they can offer insurance backed guarantees, we will only use their services more and more

    Sam Hawking

    Conveyancing Solicitor

    During my client’s sale, the survey picked up on Japanese knotweed on the boundary of the property, this threatened the sale. We contacted Clearsafe Knotweed and they came out to survey within 24 hours. Happy with the quote and service my client went ahead with the management plan. That was two years ago and there has been no come-back. I would recommend Clearsafe without hesitation.

    Louise Williams

    House Seller

    The Clearsafe boys were reassuringly positive from the start and put us at ease when we were worried about the effect of the infestation on our sale. After the initial survey, they produced a clear report in no time and it was accepted by our mortgage company. We didn’t hesitate to engage Clearsafe to tackle our Japanese Knotweed, a decision well-made we would say. Progress has been amazing and the willingness of the lads to take time to engage with our neighbours to put them at ease was an extra bonus.

    Gareth & Kelly Morgan

    House Buyer

    Clearsafe came out quickly and produced a really detailed report overnight which allowed me to get my mortgage at first, then re-plan my garden renovation to avoid spreading the Knotweed, we definitely dodged a bullet there! They have executed the management plan to the letter and there’s been no disruption to our lives or our DIY renovation.

    Kim

    House Buyer

    We knew we didn’t have any Knotweed but our lender forced us to pay for a survey, Clearsafe came out quickly and quoted a fair price, then quickly produced a report that was accepted immediately by the mortgage lender.

    Chris Thomas

    Estate Agent

    We instructed Clearsafe to survey a client’s property on behalf of a purchaser who needed to obtain a mortgage with Japanese Knotweed growing on neighbouring land. Clearsafe took the time to visit the same day and provided a report within 24 hours. The purchaser was extremely satisfied with Clearsafe’s efficient manner and the costs were very competitive. As an estate agent, this service is invaluable and we would not hesitate to recommend Clearsafe- Keep up the good work!

    Jessica

    Estate Agent

    As Estate Agents we are looking to get work done efficiently & quickly. James & Clearsafe company embody this. One quick phone call & he went there the same day for a quote. Spoke to the vendors directly & the work was done just as quick. We are extremely impressed & plan to use this company again. It was very easy from start to finish; the vendors were also just as impressed.

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